Returns & Exchanges
At Monster Transmission, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items. Ensure all original tags remain attached to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Carefully place the unworn garments back into their original packaging, ensuring all security tags and labels are intact to avoid processing delays.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
